Contact us

Need help?

Acorn Connected is open M-Th from 8 AM - 5 PM. We monitor our voicemails, messages, and tickets very closely 7 days a week.

We follow the Holiday Schedule of the Hoopa Valley Tribe.

Internet Support

(530)625-8989 • support@acornconnected.com

We are a small team and are often in the field. The above number can be sent an SMS or Text Message to increase your chances of getting a technician.

For our wireless customers, oftentimes unplugging your dish and Wi-Fi router for 30 seconds tends to get things working again. If you are still down, check our status page to ensure we are still online.

Account Support

(530)625-4543 • info@hoopavalleypud.com

Please contact our account support staff for the following reasons:

Questions about your Bill
Pause/Cancel your subscription
Update your account information
You are moving and want to transfer service
Sign up for emailed invoicing
Make a payment

Digital Device Support

(530)625-6300 • nav@hoopavalleypud.com

If you or a loved one is having trouble operating your digital device and needs a one-on-one session to better learn how to navigate it, then please schedule a meeting with our Digital Navigator, Abe!

We can meet with you at the:
Kim Yerton Memorial Library
370 Loop Rd Hoopa, CA 95546
or at the :
Willow Creek Community Resource Center
38883 State Hwy 299 Willow Creek, CA 95573